Help when you need it
Support
Tell us what happened, which screen you were on, and the approximate time. Do not email passwords, one-time codes, or private photos.
Photo still checking
Open Finds and choose “View photo status” to return to a pending upload or photo check. Uploads can resume when a connection is available. If a photo check stops because of a service issue, your saved submission has not been rejected; check its status later or contact support. If the status does not change, include the quest name and time in your support message.
Safety or content concern
Use the in-app report and block controls when available. For an urgent privacy or safety issue, email [email protected].
Account and privacy
See the Privacy Policy or account deletion instructions.